Contact us
We’re humans, not bots. Reach our team any of these ways — most messages get a real reply within a few hours.
Email us
Live chat
Open the chat bubble at the bottom-right of any page. Live agents are online 7 AM – 1 AM (Pacific), every day.
Customer support: support@lool.work — we reply within 12 hours.
Phone
+852 70204733 — Hong Kong customer support number. International callers may also use chat or email.
Hours
7 AM – 1 AM Pacific Time, 7 days a week, including holidays. Yes, we’re open on Christmas.